Question 1

Is my information kept confidential?

Accepted Answer

Yes, all information you share with us is kept strictly confidential. We adhere to the highest standards of privacy and discretion, unless disclosure is mandated by state or federal law.

Question 2

How quickly can you start?

Accepted Answer

We can typically begin within 24 hours — often the same day — once we've completed your consultation, confirmed the scope of services, and received a signed agreement.

Question 3

Do you work with attorneys?

Accepted Answer

Yes, we work closely with attorneys on civil, criminal, and family law matters. Our services support case preparation through surveillance, background checks, witness location, service of process, and detailed investigative reporting.

Question 4

What areas do you serve?

Accepted Answer

We primarily serve Southern California, including Los Angeles, Orange, Riverside, San Bernardino, and San Diego counties. Depending on the case, we’re also available to operate throughout the state of California.

Question 5

How does billing work?

Accepted Answer

At Justified Investigations and Protection, billing is based on the specific services rendered and the time and resources required for each case. We provide detailed invoices that clearly outline all charges, which may include:

Hourly Rates: For services such as surveillance, field investigations, interviews, and OSINT analysis.
Flat Fees: For services like background checks, skip traces, or service of process (when applicable).
Mileage & Travel Time: For fieldwork conducted outside the immediate service area.
Administrative Fees: For records requests, document preparation, or special reporting.
Rush or After-Hours Rates: For urgent or off-hours service is requested.
Retainer: Most investigations begin with a retainer fee. agreement. Unused funds are refundable or credited toward final billing.
Detailed Reporting: Every invoice includes a time log and description of tasks performed.

Question 6

Do I have to appear in court?

Accepted Answer

In most cases, our role is to gather evidence and provide investigative support so you don’t have to appear in court. However, depending on the nature of your case and legal proceedings, your attorney can best advise whether your presence will be required.

Question 7

What if I need urgent help?

Accepted Answer

If you need urgent assistance, we’re here to help. We offer expedited services and can often begin the same day, depending on the nature of the case and location. Contact us directly for immediate support.

Frequently Asked Questions